What Photos Should I Send for a Quote?

A few clear photos let us give you a price or honest advice without a visit. Don't worry about getting it perfect — a couple of straightforward snaps on your phone is all we need to get started.

The simple version

For almost any job, two photos do the trick:

• One photo of the whole window or door — stand back so we can see all of it, from a normal distance
• One closer photo of the problem — the crack, the misted pane, the broken handle, the gap where it won't close

That's it. No measuring, no tools, nothing technical. If you can add a photo of the outside of the property where we'd be working, that helps us plan access — but it's optional.

By type of job

Window repairs (hinges, handles, locks)

A photo of the whole window open, plus a close-up of the handle, hinge or lock that's playing up. If a handle is loose or spinning, or a window won't stay open or won't lock, the close-up usually tells us what part is needed.

Door repairs (won't close, won't lock)

A photo of the whole door closed, and a close-up of where it's catching or the lock/handle that's faulty. If you can, a quick note on what it's doing — "drags at the bottom", "handle won't lift", "won't lock since it got stiff" — helps a lot. See door repairs.

Patio, French & bifold doors

A photo of the full set of doors, plus the specific fault — a dropped panel, a track, the handle, or the spot where they won't meet or slide. For bifolds especially, a photo with the doors part-open helps us see how they're sitting. See also patio and French door repairs.

Misted or broken glass

A photo of the whole window or door showing which pane is affected, and a closer shot of the misting or the crack. For misted glass it's worth taking the photo in daylight so the cloudiness shows. For broken glass that's a security risk, get in touch straight away.

Specialist glass — obscure, integral blinds, acoustic, solar, fire-rated

A photo of the window or door and a note on what you're after — privacy glass for a bathroom, integral blinds, noise reduction, less glare and heat, or obscure glass. For fire-rated glass, a close-up of any markings etched in the corner of the glass is really useful.

Landlords & managed properties

The same simple photos work brilliantly for rentals — the tenant can take them and send them on, so we can quote without arranging access twice. A list of addresses and faults is perfect for a portfolio. See landlord repairs.

How to send them

Use the form on our contact page — you can attach photos directly — or email them to info@bristolwindowsdoors.co.uk. Tell us the rough area of Bristol you're in and the best way to reach you, and we'll come back to you, usually within a few hours.