Smashed or Broken Window Glass Repair in Bristol
Broken window glass is a security and weather issue that needs dealing with quickly. We measure, order, and fit a new sealed glass unit to replace the damaged pane. The frame stays; only the glass is replaced.
Family-run Bristol business · 20 years trade experience · Send us an enquiry with photos and we'll get back to you
Types of broken glass we replace
Impact damage — smashed or shattered
A ball, tool, or falling object can shatter a double-glazed unit completely. If both panes are broken the window is open to the elements and needs dealing with immediately. We can advise on temporary boarding while the replacement unit is on order.
Cracked or stress-fractured glass
Glass can crack without obvious impact — usually a stress fracture from a chip on the glass edge that has spread under thermal expansion. A cracked pane will eventually shatter, so it's worth replacing promptly rather than waiting.
One pane broken in a double-glazed unit
When one pane breaks but the other stays intact, the unit still needs replacing in full. A sealed unit can't be repaired with a single new pane — it's ordered and fitted as one piece.
Broken glass — what happens next
Broken glass is best dealt with quickly. Here's what the common situations usually mean and the right next step. Please don't try to remove broken glass yourself — send us a photo and we'll advise.
| The situation | What it usually means | What to do next |
|---|---|---|
| Both panes shattered — the window is open to the outside | A security and weather risk that needs dealing with promptly. | Send photos, or call us if the window is exposed or unsafe — we can advise on temporary boarding while the replacement unit is on order. Keep clear of the broken glass. |
| One pane broken, the other still intact | A sealed unit can't be repaired with a single new pane — it's replaced as one piece. | We measure, order the made-to-measure unit, and fit it. Price agreed before anything is ordered. |
| A crack that appeared with no obvious impact | Usually a stress or thermal fracture spreading from a small chip on the glass edge. | Worth replacing promptly — a cracked pane can eventually shatter. Send a photo for a price. |
| Broken glass in a door or a low-level panel | Door and low-level glass normally needs safety glass. | See door glass replacement — we quote toughened safety glass as standard for door panels. |
| Glass loose or fallen out of the beading | The unit or its bead has failed and the glass is no longer secure. | Keep clear of the area and send us photos — we'll make it safe and replace the unit. |
If the window is open to the weather or it's a security concern, send us photos and we'll advise on the safest next step, or call 07400 466844 if it's urgent.
How we fix it
- Measure: We visit to measure the opening precisely. In some cases we can give a rough price from a photo before visiting.
- Order: Sealed units are made to measure — often around 5–7 working days for standard sizes.
- Fit: We remove the broken unit, clear the frame, fit the new sealed unit, and refit the beading. Many units can be fitted in a short visit, depending on size, access and frame condition.
If the window is open to the weather or a security concern, we can advise on temporary boarding. Send us photos and we'll advise as soon as we can, or call 07400 466844 if it's an emergency.
What does it cost?
Replacing a broken sealed unit costs far less than a new window. The frame is usually unaffected by impact damage to the glass — you're paying for the glass unit and fitting only.
| Option | Typical cost (+ VAT) |
|---|---|
| Sealed unit replacement (glass only) | From £165 |
| Full window replacement (frame + glass) | From £600 |
Price is confirmed after measuring. Non-standard sizes or toughened units (needed in some positions, including door panels) cost more, but the price is agreed before anything is ordered.
Does it need to be toughened glass?
Door glass and some low-level panels (for example near door openings) normally need safety glass. As a general guide, glazing below 800mm from floor level should also be toughened. We'll confirm the correct specification when we measure up, and we quote toughened safety glass as standard for door glass panels.
Broken glass? Send photos or call us.
Send us a photo and we'll advise whether it needs boarding, a replacement unit, or both. Get a free quote below. If the window is open to the elements or it's a security issue, call 07400 466844.
Part of our full glass replacement service in Bristol. Not sure what to photograph? See what photos to send.
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Describe the problem and add photos if you have them. We'll usually reply during working hours with advice and a price where possible.
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